Shipping Policy

Please allow up to 1 business day for us to process your order.

Within 1–3 business days, you will receive an email with your personalized artwork proof for approval. Once your artwork is approved, your order will be sent to production with one of our trusted production partners.

Production Time

Once your artwork is approved, your personalized product will be sent to one of our trusted production partners for production and fulfillment.

Most orders are produced and prepared for shipment within 5 – 8 business days after artwork approval.

Production times may occasionally be longer during peak seasons, holidays, or periods of unusually high order volume.

After production is completed, your order will be shipped via UPS, USPS, FedEx, DHL, or another available shipping carrier. You will receive a shipping confirmation email with tracking information as soon as your order is on the way.

Estimated Shipping Time

Estimated shipping times below apply after production is completed:

  • United States: 3–8 business days
  • Canada: 10–15 business days
  • Rest of the world: 21–30 business days

For U.S. orders, the final estimated delivery timeframe may also be displayed at checkout.

Please note that shipping times are estimates and may vary due to carrier delays, holidays, weather conditions, customs processing, or other circumstances outside our control.

Shipping Costs

  • United States: FREE standard shipping on all orders — no minimum purchase required
  • International: $14.99 standard shipping

Any available expedited shipping options and their applicable fees will be displayed at checkout.

Tracking

You will receive a tracking number by email as soon as your order ships.

Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.

Ordering for a Specific Date?

If you are ordering for a birthday, anniversary, memorial date, holiday, or another special occasion, we recommend placing your order at least 4 weeks in advance.

You may also include your preferred delivery date in your order notes. We will do our best to accommodate your request, but delivery by a specific date cannot be guaranteed.

International Customs & Duties

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are determined by local authorities and are the responsibility of the customer. AnimaliaPaws does not control or collect these fees unless otherwise stated at checkout.

Delivery Issues

If your package appears to be delayed, lost, damaged during shipping, or marked as delivered but you have not received it, please contact us through our Contact Us page with your order number and tracking information.

We will review the issue and assist you with the appropriate next steps.